In this section you will find articles that answer frequently asked questions from users.
How can I edit my profile ?
After the registration is completed you can still make changes to your profile anytime in the platform. Steps 1. Click…
User Help
How to change my timezone
Converve Platforms often offer the option to select your timezone to make your meeting and event planning easier for you.…
How to Access the Event Platform from a Mobile Device
The event platform is easy to access from your mobile device. No app download is needed. Make sure to have…
Troubleshoot for 1:1 Video Meetings
This article contains troubleshoot information about the 1:1 Video Meeting Feature. Please check the following requirements step by step. For…
How to: Video Meeting Controls
This article describes the functionality inside the 1:1 Meeting tool. Video Meeting Controls 1. Mutes/Unmutes the microphone 2. Stops /…
How to Conduct a Pre-Meeting Test of System Hardware & Software
On Converve platforms where meetings take place online, it is advised to conduct a Pre-Meeting Test of your device hardware…
How to start a meeting in Converves 1:1 Video Solution.
The Converve Meeting solution is web based and can be used on both desktop and mobile devices. We recommend that…
How to Send Messages to Attendees Through Platform
Steps The Converve platforms offer the capability to send messages to other attendees through a built-in messaging system. Steps Log…
How to Bookmark an Attendee
Converve platforms support bookmarking of attendees, to be placed on a short-list of top attendees of interest. Steps 1. Log…
How to Look Up, View and Navigate Attendee Profiles
How to Look Up, View and Navigate Attendee Profiles Start of main content Functionalities and names of Menu Items may…