E-Mail Automations explained

Certain actions by a user can trigger an automated email. The content of these mails can be changed by the event admin.

Please note: It is possible for the same action to trigger different automations for different user categories.
(For example different “Registration Confirmations” for seller and buyer.)

Push Automations explained

Certain actions by a user can trigger an automated push automation that will be send to the users’ browser. It might trigger a notification on their computer / mobile device.

How to edit Automations

This is how you change the content of automations

  1. In the backend go to Automations
  2. At the top of the page select E-mail Automations or Push Automations
  3. You will see a list of all automations. (If a automation is greyed out, it is currently not being used.)
  4. Click on the name of an automation to open the editor and change it.

Please Note for Push Automations: As different devices have different character limits for notifications, we recommend that you do not exceed 30 characters in the titele and use a maximum of 65 characters in the notification for push notifications

 

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